DELIVERY INFORMATION

Order deliveries are carried out by DPD UK and Royal Mail. You can track your DPD delivery once it has been dispatched by clicking here.

We will send an email when your order is has been dispatched.

Please provide a mobile telephone number in your order as the couriers will text you with a delivery time slot. All deliveries MUST be signed for on delivery.

Express Delivery Orders via DPD
Order Day Delivery Day
Monday-Thursday before 2PM Next working day
Friday before 2PM Monday
Saturday or Sunday Tuesday

Orders placed on the UK mainland but in the following postcode areas will require 2 working days for delivery: AB31-AB38, AB41-AB56, FK17-FK21, G83, IV1-IV32, IV36, IV40, IV52-IV54, IV63, KW1-KW3, KW5-KW14, PA21-PA38, PA80, PH15-PH26, PH30-PH41, PH49-PH50

rders outside of UK mainland will require an additional 2 working days for delivery.

ank holidays and public holidays are not included in working days. Orders placed on a Bank holiday weekend will be delivered on the following Wednesday.

Delivery Prices

Current Delivery Costs are as follows:
UK Mainland - DPD (Next working day) - £5.99
UK Mainland - Royal Mail 48 hour tracked - £3.99

Channel Islands and Isle of Wight - £24.99
All other available destinations - £14.99

Delivery Destinations

We provide our fast delivery service to a vast number of countries all across Europe. A complete list can be found below:

UK Mainland (Scotland, England, Wales)
Northern Ireland
Western Isles
Orkney Islands
Shetland Islands
Isle of Wight
Republic of Ireland
Isle of Man
Channel Islands
Isles of Scilly
Austria
Belgium
Czech Republic
Denmark
France
Germany
Luxembourg
Netherlands
Poland
Slovakia
Sweden
Finland
Croatia
Spain
Italy

Returns

Items should be returned within 28 days of receipt, in unused condition and in original packaging, with tags still intact. Your refund will be processed within 5 working days from receipt of your return. Delivery costs are non-refundable. We do not offer exchanges; therefore, we recommend you order any replacements needed on our website. Return of items will be at your own cost and risk - we recommend using a tracking service as we cannot be held responsible for items lost in the post.

PLEASE NOTE: All personalised items (including Clubshop items with added embroidery or print e.g badges, names and numbers) are NON-REFUNDABLE, unless there is a manufacturing defect.

To return any unwanted items please complete the form below and include this in your return package.

Click to Download Form

All returns should be sent to:

Direct Soccer
Returns Dept,
Unit 4,
3 Ainslie Street,
West Pitkerro Ind. Est.,
Broughty Ferry,
Dundee,
DD5 3RR

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